BQ Watches
4.6 out of 5 stars | Reviews: 179
Detailed explanation of ratings
4.8 | Shipping |
---|---|
4.8 | Item description |
4.6 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Harry G. from on 18. September 2023
IWC ...
Dealer's comment:
Hi Harry, I'm sorry we weren't able to fulfil the order on this IWC. This was a customer's watch who last minute decided not to sell. We we're extremely disappointed too. Please have a look at our other listings and let me know if we can help you with another watch purchase.
Order canceled
Review by James from on 24. August 2023
Omega ...
Buyer's comment:
Appalling service from this dealer. Buying luxury watches you would expect a luxury experience or at least a problem free transaction, especially after paying the asking price in full for an Omega Seamaster Aqua Terra. I waited for three days after payment, no contact or movement on the watches despatch. I made contact vi Chrono 24 chat and was eventually told the watch had already sold. Again they had made no contact, no update or refund by this point. After asking for a refund or to find an identical model for me, I eventually got my money back several days later after asking Chrono 24 to get involved. I recommend buying using Chrono 24 for thier excellent services. And I eventually got the watch I was after using thier platform. But, I do not recommend buying from this dealer after this terrible experience. I have mistrust and have yet to receive any form of accountability from them...
Dealer's comment:
Hi James, I can only apologise for the service you received from us. This watch was sold on one of our other platforms at the same time, however our lack of communication was unacceptable. I have your address and I'm going to send you something as our way of an apology. We hope you managed to source another Omega. Best wishes, Colette
Order canceled
Review by Jose Daniel Z. from on 23. February 2022
IWC ...
Buyer's comment:
BEWARE of this seller AFTER YOU PAY the watch tells you the following: "I'm sorry to let you know, this watch has just been purchased by another customer through our website. If we manage to get hold of another IWC like this I can let you know".
Dealer's comment:
Thanks for leaving a review, we hate disappointing customers. As I said, it occasionally happens where a watch is sold on our another platforms at the same time. Chrono are refunding you for this immediately but if we find a similar IWC watch we'll let you know.
Order canceled
Review by Rumi P. from on 01. November 2021
Tudor ...
Buyer's comment:
Worst dealer ever. Scamming people and changing the price of watches once they see its popular. Dont do business With these guys!!!!! I have screenshots to prove price before vs price after .
Buyer's comment:
Watch was not actually available for sale Very disappointed