Prestige Time

Trusted Seller
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 2037

4.9 out of 5 stars  |  Reviews: 1336

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 4.9 Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Akihito S. from on 10. February 2022

Breguet ...

Communication

Buyer's comment:

当初在庫確認をした際に在庫ありと連絡がありすぐに注文したにもかかわらず結局在庫がなく、注文がキャンセルとなった。非常に無駄なやりとりであり、買えると思っていたものが買えず残念である。

Dealer's comment:

Our sincere apologies this customer. When we initially discussed this watch him, a single piece was available at our dealer. Unfortunately, by the time the order confirmation came through via chrono24 the watch had been sold. We could source another brand new & fresh piece with a delivery time of a few weeks as the watch is on a relatively short backordered from the company However the customer chose not to wait. This is a very rare occurrence.

Order canceled

Review by Gene P. from on 29. November 2021

Girard Perregaux ...

Communication

Buyer's comment:

NO REPLY

Dealer's comment:

This order was cancelled by Chrono24 because of a confirmed suspicion of fraud.

Order canceled

Review by Ashley B from on 25. August 2021

Longines ...

Communication

Buyer's comment:

Dealer not communicative. I had to initiate contact to a reply. 3 weeks later when the latest shipment date was 16th- was told a shipment label was created. That evening FedEx told me the shipment was cancelled. I got some excuse about the whole industry running late and on backlogs. That’s irrelevant. What’s relevant is communicating with your clients what’s going on. In that respect I give them zero stars. What miffed me the most was the accidental creation of a shipping label, on the last day before was unwilling to wait. This was beyond the 2-3 weeks specified by the dealer.

Dealer's comment:

We were upfront with the customer about the initial wait time. Unfortunately, the delivery date was extended by a minimal time frame. We were absolutely in contact & upfront with the customer. Sadly, the nature of back-orders is that it is not an exact science. Our sincere apologies to this customer.