The Luxury Hut
4.8 out of 5 stars | Reviews: 165
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.7 | Item description |
| 4.8 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Adil I. from on 05. October 2023
TAG Heuer ...
Dealer's comment:
Thank you for the business and rating. We are delighted you love the watch and we hope you purchase from us again soon. Best Regards Nerya
Review by WING HO W. from on 01. August 2022
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you very much for the five stars. We are glad that you are happy with your purchase and service. Best Regards Nerya
Review by Hamad A. from on 01. December 2020
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your feedback, highly appreciated!
Review by Jeanette S. from on 07. June 2020
Hublot ...
Buyer recommends this dealer
Buyer's comment:
Jag kände inte till de skråmor som fans på klockan.
Review by Jeremy T. from on 05. May 2020
Tudor ...
Buyer recommends this dealer
Buyer's comment:
The only reason the stars are not at 5’s is because the watch seems to have been damaged in transit from the carrier used to deliver - so it was no longer in unworn condition when it arrived. The shipping box which was significantly damaged during its transit - seems to prove that. I spoke with the Seller who immediately allowed me to return the watch for a full refund (which I did within a hour of getting the watch). Seller has accepted the return, released the funds for my return and I now wait on Chrono24 to return my money. The Seller was helpful in the return process and because of that and the delivery process out of their control - I recommend the Seller.
Review by Charlie C. from on 26. March 2020
Tudor ...
Buyer recommends this dealer
Buyer's comment:
I bought my Tudor Pelagos LHD from The luxury Hut. The whole process was speedy and professional. The watch was shipped next day. There was small issue with the condition of the watch but after a few emails the issue was resolved. I would definitely deal with The luxury Hut again.
Dealer's comment:
Thank you for the kind words, enjoy the watch and keep safe.
Review by Anton Greiffenberg from on 17. December 2019
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Not a lot of personal communication but delivery and payment was smooth and very efficient, I can only highly recommend The Luxury Hut.
Dealer's comment:
Thank you so much for the business.
Review by Mikael M. from on 01. July 2019
Tudor ...
Buyer recommends this dealer
Buyer's comment:
Watch was described to be in excellent condition however upon delivery it had signs of wear. Seller responded quick and no issues to return for full refund.
Review by Maja S. K. from on 15. May 2019
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thanks. It was certainly a pleasure doing business with you. Enjoy your new watch!
Review by Martin N. from on 27. August 2018
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Jeannette T. from on 30. July 2018
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Gérard C. from on 21. April 2018
Ebel ...
Buyer recommends this dealer
Buyer's comment:
nous n'avons pas eu de communication directe avec le vendeur
Buyer's comment:
Bitter sweet experience - watch is overall good how there is a small dent on the top left corner of dial which was not visible in the pictures and not mentioned in the description, it cost me USD 500 additional duty to import it and returning the watch will cost more money and headache, keeping the watch but not 100% satisfied - communication and shipping was good and fast.Have unboxing video and photo as proof.