Helvetic Time AG
4.7 out of 5 stars | Reviews: 2,347
Detailed explanation of ratings
|
|
Shipping |
|---|---|
|
|
Item description |
|
|
Communication |
Here's what buyers are saying about this dealer
Review by S from on 25. October 2021
Seiko Men's SRPE55K1 Sports Black Dial Watch
Buyer recommends this dealer
Review by Alma P. from on 25. October 2021
Citizen Men's JP2000-08E Promaster Aqualand Watch
Buyer recommends this dealer
Buyer's comment:
MUY BUEN SERVICIO Y PUNTUALIDAD
Dealer's comment:
Muchas gracias!
Review by Alexandru B. from on 21. October 2021
Tissot Ladies T0062071103800 T-Classic Le Locle Watch
Buyer recommends this dealer
Buyer's comment:
Alles wunderbar geklappt!!! Sehr nette Beratung, nur die Versand dauert bisschen ...
Review by Mirza Hussain K. from on 21. October 2021
Citizen Men's AT8113-12H Radio Controlled Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by S.P. from on 19. October 2021
Seiko Men's SRP777K1/SRPE93K1 Prospex Turtle 20 ATM Watch
Buyer's comment:
Dont’t know what to really think of my experience with the seller. Shipping took a long time. The watch had several flaws. The seller did not offer a refund or exchange of the watch, only a repair. I would have expected a better.
Dealer's comment:
thank you for taking your time writing us the review. We are sorry to read your unsatisfaction regarding our service, but please allow me to reply, as we already wrote you privately: The shipping took exactly 10 business days, even if we offered you a shipping time of 2 weeks. Regarding the refund, actually we never denied the refund or an exchange, but we told you we can take the watch to the service center and check it, and after that we would have found the best solution for you. Of course it was not our intention convincing you to keep a non funtional watch, but you told us that you managed to fix the issue by yourself. So we knew it was resolved. For us the customer satisfaction is very important, for this reason we were always available and we have always tried to fulfill all your requests. If there was some misunderstanding, we are sorry about it, and we will take advantage of your words for improving our comunication. Kind regards, Harvey Store Team
Review by Moncef A. from on 18. October 2021
Tissot Ladies T103.310.36.111.01 T-lady Bella Ora Watch
Buyer recommends this dealer
Buyer's comment:
Tout s'est bien passé
Dealer's comment:
Merci beaucoup!
Review by Matty S. from on 18. October 2021
U-Boat Men's 8466/A Darkmoon Red Dial Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Apostolos Y. from on 18. October 2021
Tissot T063.617.16.037.00 T-Classic Tradition Chronograph
Buyer's comment:
Kindly note that your partner is not cooperative at all! and I also asked to be sent within the deadline! your partner except that he delivers it late! which has not been sent yet! Also, all postal companies operate fine all over the world! it is very professional to take responsibility rather than use excuses! I'm sorry I chose you
Dealer's comment:
Dear Mr. Ypsilantis, we appreciate the time you took by writing us this review. We are sorry to read that you will not recommend us, because from our side it has been made everything possible to ship the watch in time, and we have kept you always updated. As you know, the parcel was at the customs for a few days, because they had to check it. We tried to clear the parcel as fast as possible, but in this case we couldn't speed up the process. We know how important the customer satisfaction is, and for this reason we are working as fast as possible to fulfill all our orders in time. Kind regards, Harvey Store Team
Review by Thomas K. from on 13. October 2021
Citizen Men's AS2020-53E Eco-Drive Black Dial Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Bernd Martin P. from on 13. October 2021
Seiko Men's SRP777K1/SRPE93K1 Prospex Turtle 20 ATM Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Peter P. from on 13. October 2021
TAG Heuer Men's WAZ1010.BA0842 Formula 1 Watch
Buyer recommends this dealer
Buyer's comment:
I can recommend this dealer.
Dealer's comment:
Thank you so much for your review. We appreciate your kind words a lot! Hope to see you again soon. Kind regards, Harvey Store Team
Review by MICHEL M. from on 12. October 2021
Citizen Men's BM8540-85L Crystron Prototype Limited Edition
Buyer's comment:
Le vendeur n'avait plus la montre commandée citizen bleue BM 8540-85L et j'ai du accepter à la place la citizen noire BM 8540-85E car j'avais déjà activé mon bon d'achat : j'aurais apprécié qu'il me propose le modèle vert également série limitée un peu plus cher mais plus conforme à mes goûts ...
Review by Pierre M. from on 11. October 2021
Hamilton Men's H69409930 Khaki Field Mechanical Watch
Buyer recommends this dealer
Buyer's comment:
Watch is great and in perfect condition. Thanks !
Dealer's comment:
Thank you so much for writing us this great review! We are so happy to know that you are satisfied with the watch. Kind regards, Harvey Store Team
Review by Michal B. from on 11. October 2021
Maurice Lacroix AI6038-SS002-430-2 Aikon Chrono 44mm Watch
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for your excellent review!
Order canceled
Review by Peter F. from on 11. October 2021
Citizen Men's CB5010-81L Promaster Radio Controlled Watch
Buyer's comment:
Keine Nachricht warum die Uhr nicht geliefert werden konnte. Kien Vorschlag über ein ähnliches Produkt in einer ähnlichen Preislage.
Dealer's comment:
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über Ihre Erfahrungen mit uns zu schreiben. Es tut uns leid, dass unsere Kommunikation nicht Ihren Erwartungen entsprochen hat und dass wir die Uhr nicht rechtzeitig liefern konnten. Wir werden bestimmt Ihre Kritik nutzen, um uns zu verbessern. Wir hoffen, Sie bald wieder als unseren Kunden begrüßen zu dürfen. Mit freundlichen Grüßen, Harvey Store Team
Review by Ronald from on 09. October 2021
TAG Heuer Men's CAZ1010.FT8024 Formula 1 Chronograph Watch
Buyer recommends this dealer
Buyer's comment:
Scherpe prijzen en prima service
Review by Daniele F. from on 09. October 2021
Meistersinger Men's PDD903 Pangaea Date Day Watch
Buyer recommends this dealer
Buyer's comment:
Primo acquisto e sono molto soddisfatto. Grazie
Review by Fernando C. from on 09. October 2021
Citizen Men's JB2000-08E Promaster Diver's Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Thomas K. from on 09. October 2021
Hamilton Men's H70455533 Khaki Field Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by ADRIEN F. from on 08. October 2021
Seiko Men's SSH001J1 Astron GPS Solar Watch
Buyer recommends this dealer
Buyer's comment:
Livraison rapide et produit totalement conforme, je suis ravis.
Dealer's comment:
Merci beaucoup!
Review by Jiří K. from on 08. October 2021
Citizen Men's CB5005-13X Promaster Watch
Buyer recommends this dealer
Buyer's comment:
I just give 1 star down at delivery because there was a little delay (not caused by the dealer). Communication with the shop was very nice, I can only recommend!
Dealer's comment:
Thank you for your great review, Mr. Jiří . We are glad to hear that you will reccomend us :) We hope to hear from you again. Kind regards, Harvey Store Team
Review by Makarijus M. from on 06. October 2021
Hamilton Men's H70455733 Khaki Field Auto 38MM Watch
Buyer recommends this dealer
Buyer's comment:
I would like to express my sincere appreciation for your service. You have provided the highest quality product with even better customer service. Deliverie received earlier than expected. Thank you once again.
Dealer's comment:
Thank you so much for your great review, Mr. Makarijus. We are so happy to see that you are so satisfied with your purchase. We hope to see you again soon. Best regards, Harvey Store Team
Review by yann b. from on 05. October 2021
Bulova Men's 96B258 Lunar Pilot Chronograph Watch
Buyer recommends this dealer
Buyer's comment:
Ras tout est ok :). Juste j'aurais aimer avoir la boite officiel archives édition
Dealer's comment:
Merci beaucoup pour votre appréciation! Meilleures salutations. Harvey Store Team
Review by Joël L. from on 05. October 2021
Seiko Men's SRPE17J1 Presage Brown Dial Watch
Buyer recommends this dealer
Buyer's comment:
Alles perfekt
Dealer's comment:
Vielen Dank für Ihre Bewertung!
Review by Simone R. from on 05. October 2021
Junghans Men's Unisex 027/3004.44 Max Bill Handaufzug
Buyer recommends this dealer
Buyer's comment:
Good job
Dealer's comment:
Thank you for your review, Mr. Rosselli! We hope to see you again soon. Best regards, Harvey Store Team
Review by Aleksander Ś. from on 05. October 2021
Seiko Men's SRPE41J1 Presage Cocktail Time Negroni Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Pawel S. from on 05. October 2021
Tissot T121.420.44.051.00 T-Touch Connect Solar Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Karim S. from on 05. October 2021
Seiko Men's SRPE19J1 Presage Blue Dial Watch
Buyer recommends this dealer
Buyer's comment:
-
Review by Sven v. K. from on 01. October 2021
TAG Heuer Ladies WBK2311.BA0652 Carrera MOP Auto Watch
Buyer recommends this dealer
Buyer's comment:
Alles top! Schnelle Lieferung und auch die Fragen zum Produkt wurden schnell beantwortet. Jederzeit wieder
Dealer's comment:
Vielen Dank für Ihre Bewertung!
Review by Pieyer C. from on 01. October 2021
Citizen BJ2169-08E Promaster Aqualand DepthMaster Blue Watch
Buyer recommends this dealer
Buyer's comment:
-
Buyer's comment:
-