Regal Time London Ltd
4.4 out of 5 stars | Reviews: 135
Detailed explanation of ratings
4.7 | Shipping |
---|---|
4.7 | Item description |
4.4 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Erik B. from on 14. March 2024
TAG Heuer ...
Buyer recommends this dealer
Dealer's comment:
Thank you so much for the kind review Erik, it was a pleasure doing business with you and I hope you wear your new watch in good health. Thanks again.
Review by Jack W. from on 28. February 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
thank you for recommending me
Review by Anthony S. from on 05. February 2024
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Simon was very responsive to all my requests and very accommodating. The item was delivered new and in great condition as expected. I would recommend using his services
Dealer's comment:
So glad to hear you were happy with everything Anthony,its a great watch and I hope you wear it in good health and thank you for the kind review :-)
Review by Charlotte H. from on 23. January 2024
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Very good experience through the buying process. Excellent communication and fast shipment. I highly recommend that seller. I'm very happy with the new watch.
Dealer's comment:
So glad to hear you are happy with the new watch and have been happy with the whole transaction. I hope you wear the watch in good health and thank you for leaving the kind review, I'm very grateful :-)
Order canceled
Review by Aviraj from on 08. December 2023
Rolex ...
Buyer's comment:
The dealer put the wrong price on the item and listed the item twice. When I made the purchase dealer canceled with literally two words of communication "wrong price." There is no courtesy or apology for customer inconvenience. Dealer should definitely need to learn how to respond to the customer when you are at fault.
Dealer's comment:
Good morning, I just wanted to tell you what had happened here on this one. Chrono24 had made an error on this watch. it was listed at £18,000 but for some reason there was some sort of glitch on their system and it showed at $15 which was obviously incorrect. Once I was alerted to this I immediately contacted Chrono24 to tell them about this. They agreed it was an error on their part and they told me they were going to rectify the problem. They were the ones who replied to you "wrong price", not me. I am very sorry for any inconvenience caused to you and am really sorry that you are slightly annoyed with how this situation was dealt with. I agree it doesn't sound too professional on my part. This has never happened to me and I can only apologise once again for the error. I wish you well and hope you have a great christmas.
Review by Kerry F. from on 23. November 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Absolute pleasure to deal with, very responsive and super helpful. Will definitely be returning. The watch was beautiful. Thank you
Dealer's comment:
I'm so glad that you have been happy with my service and you are happy with the your new "beautiful" watch. Thank you once again and speak to you soon :-)
Review by Alastair S. from on 21. November 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you and I wish you well to wear your new watch.
Review by Stewart H. from on 19. October 2023
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
Was so impressed with the watch and the service. Happy with price. Kept in touch with me through the whole process. Would purchase again from this company. Excellent buying experience.
Dealer's comment:
Excellent to hear how happy you are with both the watch and my service. Thank you for taking the time to leave a review about me and I wish you well to wear your new watch. Thank you and maybe speak to you again one day in the future :-)
Review by Nigel M. from on 11. October 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent service
Dealer's comment:
Thank you Nigel, I hope you wear the watch in good health. Speak soon.
Review by James P. from on 13. August 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent seller. My first luxury watch purchased and very happy with it. Accurate description, fast delivery and top notch communication.
Order canceled
Review by Jerome C. from on 10. August 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Désolé de n’a pas avoir finalisé l’achat, j’étais sur le départ en vacance et j’ai eu peur de ne pas être livré à temps. Cdt Jerome
Review by Celiece C. from on 21. July 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Excellent communication and service! You’ll be in good hands.
Review by Renaud B. from on 12. June 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent communication, fast shipment. Thank you !
Dealer's comment:
An absolute pleasure, thanks for the review and I hope you wear the watch in good health.
Order canceled
Review by AF from on 27. April 2023
Rolex ...
Buyer's comment:
De selger vare som har ikke i butikk, og de sier beklager vare har blitt solgt og vi har glemte å endre annonse som solgt.
Dealer's comment:
I am truly sorry that this couldn't happen for you but like I said , it was sold whilst I was away so had no control. Apologies once again.
Review by yuching c. from on 23. April 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for all the 5 star reviews :-)
Review by Derek H. from on 08. April 2023
IWC ...
Buyer recommends this dealer
Buyer's comment:
A very good & reliable dealer to buy watch. Very responsive to my messages.
Dealer's comment:
Thank you for your kind words and review. I hope you wear your new watch in good health. Thank you :-)
Review by Chris H. from on 20. December 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
First rate communication and service...
Dealer's comment:
Glad you were happy with everything Chris. Have a great xmas and I hope you wear the watch in good health.
Review by Cathal D. from on 12. November 2022
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Tristan D. from on 01. November 2022
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
Great service, quick and easy!
Dealer's comment:
Just the way I like it ! So glad you were happy with everything. Wish you well to wear it. Thanks again
Review by Kai K. from on 28. October 2022
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
Simon was fantastic. I’ve found a new trusted dealer. Watch was in pristine condition, he answered every annoying question of mine and recognized this was an important purchase for me. He has my next watch sitting somewhere and will use him as counsel for other watches I purchase.
Dealer's comment:
Thank you so much for the kind ( but true) words. It was pleasure doing business with you and I hope to speak to you again soon for your next purchase. Keep well my friend :-)
Review by Ralph P. from on 17. October 2022
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for the recommendation Ralph, I wish you well to wear the watch.
Review by danny v. from on 16. October 2022
IWC ...
Buyer recommends this dealer
Buyer's comment:
Simon is reliable and the sale went very well, highly recommended
Dealer's comment:
Thank you so much for the review and it was very nice to meet you and a pleasure doing business with you. Thank you.
Review by Craig R. from on 01. August 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Jonathan from on 04. July 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
Thank you for the 5 star rating Jonathan :-)
Review by Neil R. from on 27. June 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Very easy to deal with. Couldn't have been more helpful. Very Happy
Dealer's comment:
Excellent news !! Very happy to hear it. It was a pleasure dealing with you Neil. I hope you wear the watch in good health. Thank you once again and speak to you soon.
Review by Fraz from on 31. May 2022
Panerai ...
Buyer recommends this dealer
Buyer's comment:
Top drawer
Dealer's comment:
Thank you
Review by Aija from on 16. March 2022
IWC ...
Buyer recommends this dealer
Buyer's comment:
-
Dealer's comment:
thank you for recommending me
Review by Vincent K. from on 14. March 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Very happy with the watch I received and excellent communication with the dealer.
Dealer's comment:
Thank you for the feedback Vincent...its a great watch, I wish you well to wear it. Thank you
Review by Gary S. from on 21. February 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Could not have been easier the dealer had the watch (which is refreshing) it was exactly as stated and couldn’t have been easier to purchase - professional dealer would 100percent recommend
Dealer's comment:
Thank you so much for the kind review....hope to speak to you again one day. Thank you and hope you wear your new watch in good health.
Review by Jason T. from on 21. February 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
I had a wonderful experience purchasing my Rolex watch from this dealer. They were attentive, knowledgeable, friendly, and most of all extremely professional. Thanks Regal
Dealer's comment:
It was an absolute pleasure....hope you enjoy it and wear it in good health. thank you once again.
Buyer's comment:
Watch was well packaged and delivered on time. Regal was very easy to work with and communication was spectacular!!!