Mac Time Chicago

Watches sold with Buyer Protection: 368

4.3 out of 5 stars  |  Reviews: 235

Detailed explanation of ratings 

 4.5 Shipping
 4.6 Item description
 4.2 Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Review by Jeanette G. from on 29. March 2024


Tudor Tudor Black Bay Fifty-Eight 79030N New 2023

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch was stunning, so glad I purchased! Did not receive a reply to my message over the site, but contacted them via their website since they were local. I was able to go in and get it sized.

Dealer's comment:

Thanks for coming in!

Review by Raymond B. from on 28. March 2024


Tudor Tudor Black Bay Chrono 79360N Black Dial Black Bezel NEW 2024

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Everything as promised. Expecting future transactions:)

Dealer's comment:

Thank you!

Review by Rick P. from on 17. March 2024


Breitling Breitling Navitimer B01 Chronograph 46 Blue Dial Steel Men's Watch New 2023

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was perfect and exactly as described. Very fast communication throughout the process. I will look for them again when I make my next purchase.

Dealer's comment:

Thank you!

Review by from on 06. March 2024


Tudor Tudor Black Bay Fifty-Eight 925 Unworn 2023

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you

Order canceled

Review by Tony P. from on 29. February 2024


Tudor Tudor Black Bay Fifty-Eight 79030N New 2023

Buyer recommends this dealer

Communication

Buyer's comment:

Couldn't finalize transaction do to my timeframe, but great dealer will go out of their way to secure the watch you are looking for, just be patient....

Dealer's comment:

thanks!

Older than 30 days

Review by Shiraz B. from on 20. February 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The watch was great and as advertised. Had the best pricing on Chrono. I just wish they communicated more that the ordered was received and being prepared to be shipped. Happy otherwise. Will most probably look at their offerings on the next watch purchase.

Dealer's comment:

Thanks

Review by Daniel Y. from on 20. February 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great to work with, fast shipping. Thank you!

Dealer's comment:

Thank you!

Order canceled

Review by Norman P. from on 16. February 2024


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Review by from on 13. February 2024


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Order canceled

Review by L. from on 10. February 2024


Cartier ...

Communication

Buyer's comment:

Merchant did not send watch after one week. Cancelled order.

Order canceled

Review by DJ from on 10. February 2024


Tudor ...

Communication

Buyer's comment:

Ordered watch and paid immediately. After 2 days of no communication of shipment I reached out via messenger with no response. Googled them and called the “store” in Chicago, the rep told me she had no idea when the watch would ship and would call me back later that day. Never did. Had to reach out to Chrono24 directly to cancel my order and get a refund. Not acceptable and my worst experience with a seller on Chrono24.

Review by Mitchell S. from on 10. February 2024


Cartier ...

Shipping
Item description
Communication

Buyer's comment:

Read some of the previous negative reviews but decided to proceed with this dealer anyway, because they were slightly cheaper than the rest. Submitted payment for the watch, and did not hear anything for 7 days. Zero communication from seller, and watch still had not shipped. Contacted Chrono24 customer service to cancel the order, as I suspected the watch was not going to be shipped. Within an hour of my cancelation request, the dealer sent me a message saying the watch would ship out same day. Ok great. Finally received the watch, on the day of the person’s birthday who it was a gift for. Low and behold it is the wrong watch. Different watch from a different brand. Dealer sent the wrong watch. I had to run out last minute to buy the correct watch from a local dealer. Also had to deal with a massive hassle in terms of getting the wrong watch sent back to the dealer so that I could receive a refund. Mistakes happen, but there is no excuse for poor communication. This dealer lacks communication altogether. They were very unapologetic about the whole thing. Short one sentence replies.. I would avoid doing business with these folks, even if their merchandise is slightly cheaper than the next guy.

Order canceled

Review by Benjaminas K. from on 05. February 2024


Cartier ...

Communication

Buyer's comment:

Dealer is listing items which he doesn’t have. Order was not fulfilled. Was meant for special occasion and they messed it. Be careful.

Dealer's comment:

You did not provide the correct shipping info after contacting many times with no response.

Order canceled

Review by Jim S. from on 05. February 2024


IWC ...

Buyer recommends this dealer

Communication

Buyer's comment:

Very efficient service and an easy to deal with staff with a company that I will utilize for future watch investments.

Dealer's comment:

Thank you!

Review by Ben H. from on 25. January 2024


Breitling ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

thanks!

Review by Keri R. from on 22. January 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Quick delivery. Thanks so mcuh

Dealer's comment:

Thanks!

Order canceled

Review by Albert M. from on 22. January 2024


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks!

Review by Jordan from on 20. January 2024


Omega ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I received the watch that was described. I had no issues with the quality or accuracy of the watch.

Review by John K. from on 12. January 2024


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Good and fast service.

Dealer's comment:

Thanks!

Review by Scott I. from on 12. January 2024


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great dealer! Highly recommend.

Dealer's comment:

Thank you!

Review by Alfonzo W. from on 09. January 2024


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch as described. Excellent price!

Dealer's comment:

Thank you!

Review by Mason from on 08. January 2024


Cartier ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Watch was brand new condition as described. Shipped and arrived quickly. Overall great experience with no issues at all.

Dealer's comment:

Thank you!

Review by William H. from on 06. January 2024


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Michael Edward S. from on 28. December 2023


Tudor ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Dealer was kind enough to answer multiply questions when I was considering the watch. I am new to watch collecting and have never spent this much money. Life is short and this watch will bring me great joy. The Tudor Black Bay 58 is one of my grail watches, so I was thrilled to get one brand new at a good price. I love it and would recommend Mac Time Chicago (one of my favorite cities) to anyone and everyone. Thank you so much!

Dealer's comment:

Thank you so much for the kind words!

Review by Christopher M from on 25. December 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great shipping and Great service.

Dealer's comment:

Thank you!

Review by Jawad K. from on 23. December 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I have received in 1 business day

Dealer's comment:

thank you!

Review by from on 21. December 2023


Cartier ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

Thank you!

Order canceled

Review by David C. from on 20. December 2023


Breitling ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks!

Order canceled

Review by H from on 18. December 2023


Cartier ...

Communication

Buyer's comment:

購入できず時間だけ取られた?

Review by Parag S. from on 16. December 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

I loved the watch and the service

Dealer's comment:

Thank you for the kind words!