Timeolution is a reputable watch retailer headquartered in Cologne, Germany. We specialize in offering a wide selection of luxury timepieces and exclusive accessories, all at significantly lower prices compared to traditional High Street retailers. Our extensive inventory of "in stock" items and efficient supply chain ensure that you can easily find a wristwatch or accessory that meets your preferences, all at a remarkable value with fast delivery.
For our customers within the European Union (EU), all deliveries are dispatched from within the EU. As a result, there are no additional taxes or charges beyond the listed price.
Here's a breakdown of our key commitments and services:
1. Authenticity and Warranty: We guarantee that all our watches are brand new, authentic, and come with the full manufacturer's warranty, which is a minimum of 2 years. Our items also include all necessary paperwork and original packaging. In the event that a product is marked as "out of stock," we can typically reorder a brand new watch for you, with delivery times ranging from 2 to 4 weeks depending on the specific watch model.
2. VAT Refund for Non-EU Customers: Customers outside the EU can benefit from a full 19% German VAT refund.
3. Secure Deliveries: We ensure that all our deliveries are fully insured and come with a tracking ID to monitor the status of your order. While we offer free deliveries within the EU, other shipments may incur shipping costs.
4. Generous Return Policy: We provide a comprehensive 14-day return guarantee, with the condition that items are returned to us in an unworn and pristine state, exactly as received.
5. Visit Our Office: We welcome clients to visit our office in Cologne, Germany, but please note that appointments are necessary for all visits.
6. Flexible Payment Methods: We accept a variety of payment methods, including credit/debit cards, bank transfers, and cash transactions.
We are committed to providing our customers with high-quality timepieces, exceptional customer service, and competitive prices. Your satisfaction is our priority, and we look forward to serving your watch and accessory needs.
