Chrono24 UK
4.7 out of 5 stars | Reviews: 784
Detailed explanation of ratings
4.8 | Shipping |
---|---|
4.7 | Item description |
4.7 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Shailandra S. from on 12. July 2023
Panerai ...
Buyer recommends this dealer
Review by Jon R. from on 12. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Karen B. from on 07. July 2023
Hublot ...
Buyer recommends this dealer
Buyer's comment:
-
Review by STEPHEN P. from on 07. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
I dealt with Tom Jenkinson. Tom was excellent to deal with. The entire transaction including part exchanging two watches went very smoothly. I'm very happy with my purchase also. Many thanks!!
Review by Garry R. from on 05. July 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Excellent service, quick and friendly. The watch is exactly as described and delivered on time. I couldn’t be happier with the purchase, or the decision to buy from Chrono24. Thanks for everything Tom!
Review by Piotr K. from on 22. June 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
I spent numerous hours to select the right watch form myself. I visited numerous sites looking for the right watch and price. I choose Chrono24 due to positive reviews. I bought watch without asking any questions – only reading description, and definitions of the watch condition. The watch was delivered with lighting speed, packed in non-descriptive box. Shipment process was documented all the way from the dealer to my home. The confirmation of the delivery of the package and its condition to the Chrono24 demonstrated professional approach and secured reporting just in case any issues if such would emerge during the transit. In the end I am very pleased with the service and of course with the watch….
Review by AA from on 21. June 2023
F.P.Journe ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Daniele T. from on 20. June 2023
Tudor ...
Buyer recommends this dealer
Buyer's comment:
Commerciante molto professionale, ha ricordato anche le tasse da pagare, essendo inglese, previo acquisto.
Review by Ben H. from on 15. June 2023
Cartier ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Miles B. from on 14. June 2023
Panerai ...
Buyer recommends this dealer
Buyer's comment:
-
Review by John T. from on 12. June 2023
TAG Heuer ...
Buyer's comment:
Poor experience for me. Never managed to get a firm (within a couple of days) commitment to when I would received the watch. System for paying was poor, price was amended after I paid a deposit, and kept getting a final invoice and value less the deposit. No warning when the watch was being despatched, found by a neighbour on our rear patio, we were away for a long weekend. Had to take the watch to a jewellery’s to get the strap shortened before I could wear it. They had a number of similar watches on display, more cost effective than the watch I bought. I would not personally recommend.
Dealer's comment:
Thank you for your review. We did outline there was 2-4 week lead time as there was servicing work and parts required from TAG to enable us to offer our 2 year warranty. There was a notification of dispatch sent to yourself on 5 March, approximately 3 weeks after the deposit was received. Delivery was completed by Royal Mail, my apologies that it was left on your rear patio- clearly this is unacceptable and I will take this up with our Royal Mail account manager. I do hope that you are satisfied with your new watch and I remain at your disposal if you require any further assistance.
Review by Lucian Odon K. from on 12. June 2023
Vacheron Constantin ...
Buyer recommends this dealer
Buyer's comment:
They are good just make sure ask many question and pictures before you buy . Was bit upset I had to drive nearly 1 hour and 30 min to return the watch .
Dealer's comment:
Thank you for your feedback. We have now refunded your order in full for you. If we can be of assistance in the future please do not hesitate to contact us directly. Hopefully we will be able to surpass your expectations on your next purchase.
Order canceled
Review by NATALIA F. from on 07. June 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Oliver D. from on 07. June 2023
IWC ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Arman T. from on 05. June 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Was great dealing with Tom. Quick and easy process. Fast delivery as well.
Review by Warren D. from on 02. June 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
Excellent service, great watch! Highly recommend
Review by Michael F. from on 02. June 2023
IWC ...
Buyer recommends this dealer
Buyer's comment:
Absolut vertrauenswürdiger Händler. Die Uhr ist in hervorragendem Zustand, mechanisch wie auch optisch und entspricht genau der Beschreibung. Der Versand erfolgt unmittelbar nach dem Zahlungseingang, ich habe die Uhr bereits am nächsten Tag erhalten (UK-CH), top!
Order canceled
Review by Carl H. from on 01. June 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Phurin H. from on 01. June 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by Nassim Samir B. from on 01. June 2023
TAG Heuer ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Euan M. from on 30. May 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Order canceled
Review by William L. from on 28. May 2023
Omega ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Kevin H. from on 23. May 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
Buying direct from Chrono24 is highly recommended!
Review by Ken T. from on 23. May 2023
Vacheron Constantin ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Seifeldin Nabil Abdelaziz T. from on 21. May 2023
Audemars Piguet ...
Buyer recommends this dealer
Buyer's comment:
Great quick service. Tom and Jed were a delight to work with.
Order canceled
Review by Shaun P. from on 20. May 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
-
Review by Teemu M. from on 18. May 2023
Jaeger-LeCoultre ...
Buyer recommends this dealer
Buyer's comment:
The watch was in new condition as described and the next day shipping was a nice add on. Very helpful and attentive communication.
Review by Mark W. from on 17. May 2023
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Very happy with this purchase
Review by John d. from on 17. May 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
Excellent service with good communication and sensible discussion
Review by Brendan C. from on 16. May 2023
Patek Philippe ...
Buyer recommends this dealer
Buyer's comment:
I don’t believe I’ve dealt with Chrono24 “direct” like this before, but I have to say the experience was absolutely amazing. Great communication and a very fast turnaround once we agreed a price. I don’t think I could recommend them highly enough to reflect sufficiently my extreme gratitude and happiness!
Buyer's comment:
Fantastic hassle free end to end delivery. Watch was better than advertised. I will be back. Absolutely delighted!!!!